The inside the Bureau's code of excellence Figliuzzi, Frank. creator text nyu New York, NY Custom House c2021 2021 1st ed. monographic eng

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260 p. "Frank Figliuzzi was the "Keeper of the Code," appointed the FBI's Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries and performance audits, he ensured each employee met the Bureau's exacting standards. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary track record of excellence--from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards up and down the organization." -- inside front jacket flap. "The FBI's former head of counterintelligence delivers a field-tested playbook for unlocking individual and organizational excellence, based on the FBI's fiercely protected code of conduct and illustrated through dramatic stories from his own storied career". Introduction -- Introduction Hot wash -- Code -- Conservancy -- Clarity -- Consequences -- Compassion -- Credibility -- Consistency -- Epilogue Ops plan -- Acknowledgments ǂg Index. Frank Figliuzzi. Includes index. United States. Federal Bureau of Investigation. Law enforcement United States Management Case studies Case studies Professional ethics Case studies Organizational behavior Case studies HV8144.F43 F55 2021 9780062997050 (hbk.) 006299705X (hbk.) 9780062997043 (pbk.) 0062997041 (pbk.) 2020040833 210218 on1193560008